Maintenance Message

Our administrative system servers will be shut down for regular software maintenance on: Thursday 1 Oct 2026, from 17:00 to 22:00. Most administrative systems/services for staff and students will NOT be available during this period. We apologize for any inconvenience this may cause. 

Events

Power Up Your HKUST Life with IT

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The Information Technology Services Office (ITSO) invites new students to join a series of hands-on workshops designed to help them get started with essential digital services at HKUST. Through Workshop A - IT Service Quick Start Guide and Workshop B - Smart Study & AI Productivity Toolkit, participants will learn how to access and utilise key IT resources, including HKUST accounts (SSO), email services, Multi-Factor Authentication (MFA), On-campus Wi‑Fi connection, Microsoft 365 applications, Virtual Barn, Virtual Private Network (VPN), Generative AI tools, Zoom, Multi-function Printing Facilities, and other computing facilities. The workshops will also introduce cybersecurity best practices and self-help resources that support academic learning and campus life.

AIMS & OBJECTIVES
The workshops aim to equip students with the knowledge and skills required to effectively utilize HKUST's IT services and digital learning environment. Upon completion, participants will be able to:
•    Access and manage essential HKUST IT services, including SSO, MFA, Wi-Fi, email, and Microsoft 365.
•    Utilize digital learning and collaboration tools such as Virtual Barn, VPN, Microsoft Teams, and Zoom.
•    Understand the Generative AI tools available at HKUST and apply them appropriately for learning and productivity.
•    Manage files securely and follow cybersecurity best practices to protect personal and University information.
•    Identify and access relevant IT resources, self-help materials, and support services available throughout their studies.

WORKSHOPS
You can choose your preferred time slot to participate.

•    A – IT Service Quick Start Guide
Date: 26 August 2026 (Wednesday)
Time: 10:30 am – 11:30 am

•    B – Smart Study & AI Productivity Toolkit
Date: 26 August 2026 (Wednesday)
Time: 3:00 pm – 3:45 pm

LANGUAGE
English

SPECIAL WELCOME GIFT
Join Workshop A or Workshop B and submit the feedback survey to receive a Special Welcome Gift🎁 from ITSO!

ENQUIRY
Should you have any enquiries, please feel free to contact us at cchelp@ust.hk or visit the Information for Students section of the ITSO website.

ITSO - Workshops for New Students